{"xsrfToken":"74c115c722be6951b38d9bfd5d5f6e4fc74a1736_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7dd41a8a-629a-41ea-abbd-ee92b939cb44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDZkYmI3My03NzY0LTQ3MmQtYmZhMy1hYzc3Y2IyMjFmMDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdkZDQxYThhLTYyOWEtNDFlYS1hYmJkLWVlOTJiOTM5Y2I0NCI6WyJyZWFkIl19LCJleHAiOjE3MjYzNTA4ODUsIm5iZiI6MTcyNjM1MDI4NX0.lKTak4-T1KhkzX7S2C8A5bpnwEZX2zqXmIt5hUOwpUI&client=206dbb73-7764-472d-bfa3-ac77cb221f00&mode=fit","logoId":"7dd41a8a-629a-41ea-abbd-ee92b939cb44","isLogoAvailable":true,"helpCenterTitle":"ACTIFY CUSTOMER SUPPORT","sharedPortalName":"Actify Support Portal","userInitialAnnouncementHeader":"Remote Access Downloads | Actify File Uploader | Free Training Courses","userInitialAnnouncementMessageWiki":"<p><a href=\"https://www.teamviewer.com/en/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Team Viewer</a> | <a href=\"https://fastviewer.com/demo/FastClient.exe\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Fast Viewer Client</a> | <a href=\"https://actify.com/uploader\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Actify File Uploader</a> | <a href=\"http://learning.lms.actify.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learning Center</a></p>","translations":{"de-DE":{"helpCenterTitle":"ACTIFY KUNDEN SUPPORT","sharedPortalName":"Actify Support Portal","announcementHeader":"Download für Fernwartungszugriff,, Actify Datei Uploader, SpinFire Download und kostenlose Trainingskurse","announcementMessage":"[Fast Viewer Client|https://fastviewer.com/demo/FastClient.exe] | [Actify File Uploader|https://spinfire.com/uploader] | [SpinFire Download|https://help.actify.com/sf1100/installation-and-configuration] | [SpinFire Was ist neu|https://help.actify.com/sf1100de/what-s-new-in-spinfire-11] | [Actify's Learning Center|http://learning.lms.actify.com/]","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"ACTIFY CUSTOMER SUPPORT","sharedPortalName":"Actify Support Portal","announcementHeader":"Remote Access Downloads | Actify File Uploader | Free Training Courses","announcementMessage":"[Team Viewer|https://www.teamviewer.com/en/] | [Fast Viewer Client|https://fastviewer.com/demo/FastClient.exe] | [Actify File Uploader|https://actify.com/uploader] | [Learning Center|http://learning.lms.actify.com/]","localeDisplayName":"English (United States)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"tr-TR":{"localeDisplayName":"Turkish (Turkey)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#172b4d","helpCenterTitleColor":"#172b4d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/edb8713a-ac78-4f50-badf-c802518bc50b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDZkYmI3My03NzY0LTQ3MmQtYmZhMy1hYzc3Y2IyMjFmMDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjg3MTNhLWFjNzgtNGY1MC1iYWRmLWM4MDI1MThiYzUwYiI6WyJyZWFkIl19LCJleHAiOjE3MjYzNTA4ODUsIm5iZiI6MTcyNjM1MDI4NX0.1JbZiGBYI249cLUi3nt--NYojZNjK9MQNxkkd--g_Ew&client=206dbb73-7764-472d-bfa3-ac77cb221f00&height=300&mode=fit","bannerMediaApiFileId":"edb8713a-ac78-4f50-badf-c802518bc50b","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"Actify Support Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://actifysupport.atlassian.net/wiki","kbLinkDomainURLs":["https://actifysupport.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"8","key":"sus","name":"SpinFire Support","description":"<p>You can raise a SpinFire ticket using one of our request forms</p>","portalBaseUrl":"/servicedesk/customer/portal/8","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"20","key":"fer","name":"Feature and Enhancement Requests","description":"<p>Welcome! You can raise a request for Feature and Enhancement Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","isFeatured":true,"rank":2,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"3","key":"cs","name":"CAD Publisher & Centro Support","description":"<p>Welcome! You can raise a CAD Publisher/Centro Support ticket from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"12","key":"bt","name":"Business Tool Support","description":"<p>Welcome! You can raise a Actify Business Tool ticket from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":4,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=actifysupport","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"74c115c722be6951b38d9bfd5d5f6e4fc74a1736_lout","baseUrl":"https://actifysupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://actifysupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"39485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"206dbb73-7764-472d-bfa3-ac77cb221f00","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7457fe7c01054118aadee72c47392de2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"anonymousEnabled":true,"requestIntroEnabled":true}