{"xsrfToken":"83a17fa3f6f962e9e576a9de79ff061dec0ae7a3_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7dd41a8a-629a-41ea-abbd-ee92b939cb44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDZkYmI3My03NzY0LTQ3MmQtYmZhMy1hYzc3Y2IyMjFmMDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdkZDQxYThhLTYyOWEtNDFlYS1hYmJkLWVlOTJiOTM5Y2I0NCI6WyJyZWFkIl19LCJleHAiOjE2OTUzMjU5NDksIm5iZiI6MTY5NTMyNTM0OX0.LQbKukyVlAhb6DpreEyvyk51nW9gEvCdTdTbHFDJm9Y&client=206dbb73-7764-472d-bfa3-ac77cb221f00&mode=fit","logoId":"7dd41a8a-629a-41ea-abbd-ee92b939cb44","isLogoAvailable":true,"helpCenterTitle":"ACTIFY CUSTOMER SUPPORT","sharedPortalName":"Actify Support Portal","userInitialAnnouncementHeader":"Remote Access Downloads | Actify File Uploader | Free Training Courses","userInitialAnnouncementMessageWiki":"<p><a href=\"https://www.teamviewer.com/en/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Team Viewer</a> | <a href=\"https://fastviewer.com/demo/FastClient.exe\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Fast Viewer Client</a> | <a href=\"https://spinfire.com/uploader\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Actify File Uploader</a> | <a href=\"http://learning.lms.actify.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learning Center</a></p>","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"ACTIFY KUNDEN SUPPORT","sharedPortalName":"Actify Support Portal","announcementHeader":"Remote Access Downloads, Actify File Uploader und SpinFire Download","announcementMessage":"[Fast Viewer Client|https://fastviewer.com/demo/FastClient.exe] | [Actify File Uploader|https://spinfire.com/uploader] | [SpinFire Download|https://help.actify.com/sf1100/installation-and-configuration] | [SpinFire Was ist neu|https://help.actify.com/sf1100de/what-s-new-in-spinfire-11] | [Actify's Learning Center|http://learning.lms.actify.com/]","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"ACTIFY CUSTOMER SUPPORT","sharedPortalName":"Actify Support Portal","announcementHeader":"Remote Access Downloads | Actify File Uploader | Free Training Courses","announcementMessage":"[Team Viewer|https://www.teamviewer.com/en/] | [Fast Viewer Client|https://fastviewer.com/demo/FastClient.exe] | [Actify File Uploader|https://spinfire.com/uploader] | [Learning Center|http://learning.lms.actify.com/]\n","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"},"zh-CN":{"localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#172b4d","helpCenterTitleColor":"#172b4d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/edb8713a-ac78-4f50-badf-c802518bc50b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDZkYmI3My03NzY0LTQ3MmQtYmZhMy1hYzc3Y2IyMjFmMDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjg3MTNhLWFjNzgtNGY1MC1iYWRmLWM4MDI1MThiYzUwYiI6WyJyZWFkIl19LCJleHAiOjE2OTUzMjU5NDksIm5iZiI6MTY5NTMyNTM0OX0.18_oKG9nbg6haSTnJ1qcj6pKLTrIXh35EPUTClHhv2Y&client=206dbb73-7764-472d-bfa3-ac77cb221f00&height=300&mode=fit","bannerMediaApiFileId":"edb8713a-ac78-4f50-badf-c802518bc50b","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://actifysupport.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"11.10.3 Release Link Issue","loginAnnouncementMessage":"<p>We have identified an issue with the SpinFire.exe download link is still incorrectly pointing to 11.10.2, We will have this addressed later today. For now the 11.10.3 version can be downloaded <a href=\"https://help.actify.com/ev/spinfire-enterprise-installation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Here</a> under Installation links the file is called \"SpinFire.x64.msi\" This is the 11.10.3 version.</p>\n<p><a href=\"http://learning.lms.actify.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Actify Learning Center</a> for our free training courses!</p>","loginAnnouncementLocale":"en-US"}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=actifysupport","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"83a17fa3f6f962e9e576a9de79ff061dec0ae7a3_lout","baseUrl":"https://actifysupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://actifysupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"39485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"206dbb73-7764-472d-bfa3-ac77cb221f00","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}